Resume

 

Work

Flexera (2020 - Present)
User Experience Design Manager

Partnered with product and engineering stakeholders to align UX capacity with business priorities ensuring the most important work was resourced and the work was resourced appropriately, from product research to implementation support.

Senior User Experience Designer

Lead product design and research efforts for multiple products, working with product, engineering, and other internal stakeholders to align business goals with what will move the needle for customers.

 

Microsoft (2019 - 2020)
Product Designer

Worked with the Developer Relations team to improve the Documentation and Learn experiences on docs.microsoft.com.

Led conversations with stakeholders and conducted research with users to improve the Docs content switching experience based on content requirements, user feedback, and usage data. Wrote design strategy documents and iterated on designs for new user feedback mechanisms for Docs and Learn content.

 

Publicis Sapient (2015 - 2019)
Senior User Experience Designer

Delivered design systems, interactive prototypes, user research, and facilitated design thinking workshops. Brought design value to clients in the automotive, finance, banking, healthcare, software, telecommunications, and insurance industries. 

As product designer on the Marcel.ai team I worked with our partner, Microsoft, and product development teams to design a voice-based UI for an AI-enabled product. Responsible for writing our feature stories, built a component library, and negotiated with stakeholders on product backlog priority. 

 

Teradata (2014)
User Experience Intern

I worked with local UX team and project management in Munich, Germany to redesign a feature within the suite of Teradata’s enterprise marketing software.
Gathered requirements, researched competitor applications, and produced wireframes and high-fidelity mock-ups with detailed interaction documentation. This work contributed to a new design language (interaction and visual) planned for all future Teradata applications.

 

IT Communications Office at Indiana University (2012 - 2013)
Graphic Designer

Collaborated in establishing new brand guidelines for all information technology at Indiana University. Redesigned student, faculty, and public facing websites covering educational tools and IT news.
Researched, implemented, and managed content on a replacement interactive digital signage system used on both IU Bloomington and IUPUI campuses.
Planned and designed digital and physical materials for the 2012 and 2013 Statewide IT conference with approximately 1000 attendees.

 
 
 

Education

Master of Science, Human-Computer Interaction Design

Indiana University, Bloomington 2015

Bachelor of Science, Informatics (Human-Centered Computing)

Indiana University, Bloomington 2013

 
 
 

Design stuff*

Skills

Design
Wireframes, Visual Comps
Prototyping
Storywriting

Research
Interviews
Card Sorting
Sketching, Design Studio

Synthesis
User Journeys
Service Blueprints


Tools

Currently
Sketch, Figma, UXPin
Zeplin, Abstract
JIRA

Experience with
Invision (DSM, Inspect, Freehand, etc)
Principle
All the Adobe things
VSTS/Azure Dev Ops

 

* Currently enthusiastic about working with multi-disciplinary teams that value the Agile Manifesto. Tools and methods come second to creating a functional team that creates working software collaboratively and displays a willingness to respond to change.